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Private and retail banks in Asia receive lower quality service from investment fund providers than their counterparts in Europe and North America, and service standards in Asia could slip further as several large asset management firms scale back resource commitments to the channel.
New research from Greenwich Associates helps fund distributors navigate this challenge by identifying the top-ranked asset managers in Asia in terms of service quality provided to private and retail banks.
Although gatekeepers for the fund platforms of private banks and retail banks in Asia have essentially the same mandate, they face starkly different challenges. Gatekeepers for retail banks must sift carefully through a limited number of asset managers competing for their business to find those fund providers that are willing and able to deliver appropriate levels of service. Private bank gatekeepers have a much wider array of options.
"Given the fact that a number of asset managers need to pull back resource commitments to the channel, Asian retail banks in search of better service from asset managers should consolidate their relationships and form collaborative partnerships with top-ranked firms to ensure adequate attention and service over a long-term horizon," says Greenwich Associates consultant Abhi Shroff. "Private banks should be open to asset managers without significant, pan-Asian intermediary distribution capabilities-if those providers' funds meet the platform's criteria in investment and other categories."
Top-Ranked Asset Managers in Asia in Terms of Service Quality
To help gatekeepers in both channels find the right managers with which to partner, Greenwich Associates provides the following rankings showing the top-rated service quality providers to Asian retail banks and private banks.
Top Managers in Distributor Servicing Quality- Based on Scoring
by Gatekeepers
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Ranking by Private Banks Ranking by Retail Banks
1. PIMCO 1. J.P. Morgan Asset Management
2. Allianz Global Investors 2. Allianz Global Investors
3. J.P. Morgan Asset Management 3. Fidelity
4. Franklin Templeton 4. BlackRock
5. Amundi Asset Management 5. Franklin Templeton
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For more information contact:
Joan Weber Melanie Riera
+1 (203) 625 4354 +1 (203) 625 5160
joan.weber@greenwich.com melanie.riera@greenwich.com
Greenwich Associates provides data and insights to help our Clients make smarter business decisions and give them a significant competitive advantage. As their authoritative data source, as well as their resource for deep market research and research-based consulting, we empower our Clients to improve customer experience, enhance operational performance and optimize development initiatives, which ultimately drive financial performance. Greenwich Associates has over 40 years of experience and is based in Stamford, CT, with additional offices in Pleasanton, CA, London, Toronto, Tokyo, and Singapore. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.
New research from Greenwich Associates helps fund distributors navigate this challenge by identifying the top-ranked asset managers in Asia in terms of service quality provided to private and retail banks.
Although gatekeepers for the fund platforms of private banks and retail banks in Asia have essentially the same mandate, they face starkly different challenges. Gatekeepers for retail banks must sift carefully through a limited number of asset managers competing for their business to find those fund providers that are willing and able to deliver appropriate levels of service. Private bank gatekeepers have a much wider array of options.
"Given the fact that a number of asset managers need to pull back resource commitments to the channel, Asian retail banks in search of better service from asset managers should consolidate their relationships and form collaborative partnerships with top-ranked firms to ensure adequate attention and service over a long-term horizon," says Greenwich Associates consultant Abhi Shroff. "Private banks should be open to asset managers without significant, pan-Asian intermediary distribution capabilities-if those providers' funds meet the platform's criteria in investment and other categories."
Top-Ranked Asset Managers in Asia in Terms of Service Quality
To help gatekeepers in both channels find the right managers with which to partner, Greenwich Associates provides the following rankings showing the top-rated service quality providers to Asian retail banks and private banks.
Top Managers in Distributor Servicing Quality- Based on Scoring
by Gatekeepers
---------------------------------------------------------------
Ranking by Private Banks Ranking by Retail Banks
1. PIMCO 1. J.P. Morgan Asset Management
2. Allianz Global Investors 2. Allianz Global Investors
3. J.P. Morgan Asset Management 3. Fidelity
4. Franklin Templeton 4. BlackRock
5. Amundi Asset Management 5. Franklin Templeton
------------------------------- -------------------------------
For more information contact:
Joan Weber Melanie Riera
+1 (203) 625 4354 +1 (203) 625 5160
joan.weber@greenwich.com melanie.riera@greenwich.com
Greenwich Associates provides data and insights to help our Clients make smarter business decisions and give them a significant competitive advantage. As their authoritative data source, as well as their resource for deep market research and research-based consulting, we empower our Clients to improve customer experience, enhance operational performance and optimize development initiatives, which ultimately drive financial performance. Greenwich Associates has over 40 years of experience and is based in Stamford, CT, with additional offices in Pleasanton, CA, London, Toronto, Tokyo, and Singapore. Please contact us for further information or to arrange an interview with one of our consultants. You can visit our website, www.greenwich.com, for more information.